Role and Responsibilities:

• Initiates calls to healthcare providers using a prepared selling strategy.
• Promotes pharmacy’s and physician’s participation in syndicated, on-going panels based on established standards for recruiting, reporting and sample design for all assigned panel segments.
• Initiates follow-up calls with panels to achieve maximum rate of return.
• Receives and processes all incoming calls from panel, referring non-routine questions to manager.
• Administers electronic data capture strategies to assigned panel.
• Educates and motivates data supplier to comply with study guidelines.
• Investigates, resolves and processes panel incentives within defined guidelines in order to facilitate timely receipt of compensation.
• May work cross-functionally with coding team to resolve data quality issues.
• Provides recruiting/interviewing support in completion of special projects/studies.
• May manage and maintain all supplier-related information.

Qualifications and Education Requirements:

• Bachelor’s degree in any course / Undergrad with at least 2-year course in any field
• Experience in handling inbound and outbound voice accounts.
• Recruitment, retention, and sales background is a plus.

Preferred Skills

• Written and oral English communication skills.
• Ability to plan and organize work and resources.
• Advanced MS Office computer skills.
• Work with multicultural teams.
• Knowledge in IQVIA hospital data.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com