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Change Request Operator

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Primary Location: Madrid, Spain Full time R1449059

Job description

Join us on our exciting journey!

We are looking for a Change Request Operator proficient in English and valuable French Speaker, this role will be responsible of under close guidance, translates and verifies data from various sources such as prescriber information and product information.

If you want to play a key role in a multicultural, dynamic and committed fun team this could be the role for you!

In this role, you will manage and implement OneKey data change requests and harmonization projects, ensuring alignment with OneKey Data Governance strategic objectives.

Your efforts will help deliver complete, consistent, and accurate data to our customers. As a member of the Production team, you will support IQVIA OneKey Governance team in a role requiring precision and collaboration with multiple stakeholders in an international environment.

Essential functions

  • Change Requests: analyze and implement data change requests (e.g. new fields or codifications) accurately and promptly

  • Harmonization Projects: support data harmonization projects to ensure consistency and standardization across the database

  • Collaboration: work closely with other departments to ensure data needs are met and changes are effectively communicated

  • Compliance: ensure all data management activities comply with standard processes and policies, and meet project deadlines

  • Reporting: provide regularly report on project status and timelines

  • Training OneKey Back Office: Being involved in the training session.

Qualifications and experience

  • Bachelor decree

  • Experience in data management and change management, preferably in a healthcare setting

  • 2/3 years of related experience or equivalent combination of education, training and experience

Skill Requirements

  • Comfortable working with data with strong attention to detail and commitment to data accuracy

  • Proficiency in data analysis tools and software (e.g., SQL, PowerPoint, Excel, etc..)

  • Complete fluency in English and french Speaker

  • Problem-solving skills and ability to work independently

  • Excellent organizational and time management skills

  • Strong communication skills for effective collaboration with team members and other departments

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

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